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The world of hospitality is changing thanks to a rapid increase in traveler numbers. Not only are more people traveling, but the way we shop for, book and experience travel is too. Consumers are demanding more from hospitality providers, as they look for relevant, personalized experiences that fit their specific needs.
How will technology influence the way that hospitality brands interact with guests? How can hospitality providers better understand their guest’s motivations for each trip and cater to them? How will the guests of the future differ from today?
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